At Springworks, we're on a mission to revolutionize the world of People Operations. With our innovative tools and products, we've already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.
But what sets us apart? Let us introduce you to our exciting product stack:
SpringVerify: Our B2B background verification platform.
EngageWith: Spark vibrant cultures! Our recognition platform adds magic to work.
Join us at Springworks and be part of the remote work revolution. Get ready to work, play, and thrive in an environment that's anything but ordinary!
As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in the fast-paced environment of a leading background verification platform, SpringVerify. You will have the opportunity to work closely with different teams within the Operations department, gaining valuable hands-on experience in various aspects of business operations.
Support the operations team in day-to-day activities, which may include case analysis, document verification, and database management.
Assist in conducting background verification checks for our clients, ensuring accuracy and compliance with company policies.
Collaborate with cross-functional teams to resolve any operational issues or customer inquiries in a timely manner.
Contribute ideas for process improvement and optimization.
Perform outbound calls to gather necessary information and follow up on verification requests.
Adhere to established protocols and guidelines to maintain data confidentiality and security.
Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail.
Data entry
Decent Graduate with strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.
Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
Ability to work independently as well as collaboratively within a team.
Willingness to learn and adapt to new technologies and processes.
Familiarity with call-making and telephone etiquette is preferred.
Note:
The Operations Intern role at Springworks provides a unique opportunity to work in different operational teams. While the specific team names are not mentioned, successful candidates will be assigned based on their skills, interests, and the team's current needs. This role involves call-making and requires a minimum commitment of 9 months.
Full-time conversion post internship based on performance during the internship program.
6-Day Workweek: This is a fast-paced, full-time internship where you’ll work six days a week.
Night Shifts & Weekends: Occasionally, you may need to work night shifts or Sundays, with compensation for extra efforts.
Overtime (OT): OT pay for Sunday or night shift work as per company policy.
Work Hours: 8 hours per day, like a full-time job.
Shift Timings
8:00 AM to 5:00 PM
8:30 AM to 5:30 PM
9:30 AM to 6:30 PM
10:00 AM to 7:00 PM
11:00 AM to 8:00 PM
12:00 PM to 9:00 PM
3:00 PM to 12:00 AM
The candidate will be required to work in either shift based on business requirements. The candidate will work in rotational shifts. Please note the shift timings could evolve depending on the business requirements.
Health Insurance of 4 lakhs sum insured, covering self + children + spouse
Unlimited free tele doctor consultations with 15 different specialties, including Mental Health
Learning & development budget (Up to Rs. 21,000/-)
Work from anywhere - no location preference. Work from a beach, hill, or city!
Earn EngageWith points for recognitions from team members and special events like anniversaries and birthdays, redeemable for rewards and recognitions
Learn More About Springworks