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Customer Support
Client Relations
Problem Solving
Communication Skills
Team Player
Requirements
High School Diploma
Customer Service Experience
Technical Proficiency
Empathy Skills
Flexible Schedule
About the Job
We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the voice of our company, assisting customers with their inquiries and resolving issues to ensure maximum satisfaction. You will engage with customers via phone, email, and chat, providing timely responses and effective solutions. Your exceptional communication skills and problem-solving abilities will be essential in addressing customer concerns and fostering long-lasting relationships.
As a Customer Support Representative, you will have the opportunity to work closely with various departments to ensure customer needs are met efficiently. Your role will involve maintaining accurate records of customer interactions and transactions, ensuring a seamless experience across all touchpoints. We are looking for someone who can thrive in a fast-paced environment, is highly organized, and possesses a genuine passion for helping others. Join us and contribute to creating outstanding customer experiences that drive our success.
Put first-round interviews on autopilot. Goodfit streamlines first-round interviews with AI-powered assessments, helping you uncover real talent beyond resumes. Automate, analyze, and scale your hiring process effortlessly. Smarter interviews, better hires—no manual screening required.