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Client Relations
Project Management
Strategic Planning
Customer Retention
Business Development
Requirements
Communication Skills
Problem Solving
Time Management
Negotiation Skills
Relationship Building
About the Job
We are seeking a dynamic and results-oriented Account Manager to join our team and cultivate lasting relationships with our clients. This role is critical in ensuring customer satisfaction and maximizing account potential. The ideal candidate will possess excellent communication skills, a keen ability to understand client needs, and a passion for delivering outstanding customer service. The Account Manager will be responsible for overseeing a portfolio of accounts, developing strategic plans tailored to each client's objectives, and acting as a liaison between clients and internal teams. With a strong focus on retention and growth, this position requires a self-motivated individual who thrives in a fast-paced environment and can adapt to changing client demands.
In this role, you will work closely with clients to identify opportunities for enhancement and efficiency, actively participate in negotiations, and ensure the successful execution of contracts. You will be expected to monitor and report on project progress and client satisfaction, providing actionable feedback to the internal teams. This opportunity requires collaborating with cross-functional teams to drive drive product implementation, creatively resolve any issues, and strategize for long-term partnership success. An understanding of market trends and competitor strategies will be invaluable in effectively positioning our services and ensuring our clients achieve their business goals.
We aim to empower our Account Managers to be proactive problem solvers who can identify potential risks and mitigate concerns before they impact the customer experience. If you are driven, detail-oriented, and have a passion for building strong, lasting relationships, we encourage you to apply for this exciting opportunity where you can play a pivotal role in our clients' success and our company's growth.
Put first-round interviews on autopilot. Goodfit streamlines first-round interviews with AI-powered assessments, helping you uncover real talent beyond resumes. Automate, analyze, and scale your hiring process effortlessly. Smarter interviews, better hires—no manual screening required.